Privacy Policy

Privacy Notice
This wichtv Privacy Notice applies to your use of www.wichtv.tv, and any other websites, applications, or services provided, owned, or operated by wichtv Interactive, Inc. (with its affiliates, “wichtv”) that link to this Privacy Notice (collectively, the “wichtv Services”). wichtv values the privacy of users, subscribers, publishers, members, and others who visit and use the wichtv Services (collectively or individually, “you” or “users”) and wants you to be familiar with how we collect, use, and disclose personal information from and about you. This notice describes our privacy policy. By visiting www.wichtv.tv, setting up your wichtv account, or using the wichtv Services, you are accepting the practices described in this Privacy Notice, to the extent permitted by law.

For purposes of data protection laws, wichtv Interactive, Inc. located at 350 Bush Street, 2nd Floor, San Francisco, CA 94104, is the “data controller” of your information collected in connection with the wichtv Services.

You may share personal information when using the wichtv Services. One example is when you provide information about yourself as part of the wichtv account creation process. Another is when you take certain actions on the wichtv Services that are public or intended to be public in nature, such as when you broadcast content, participate in a chat room, post profile information, follow a channel, or subscribe to a broadcast channel. Given the social nature of some of the wichtv Services, that information may be collected, used, or disclosed by others who are part of that social interaction. In addition, some features of the wichtv Services are designed to provide others with information about user activity, such as identifying the user who created a particular Clip or the subscription status of users for a given channel. We encourage you to be mindful of this when considering your activity on the wichtv Services.

Storage and access to cookies that are set in connection with the wichtv Services are governed by the wichtv Cookie Policy (“Cookie Policy”).

Table of Contents
Personal Information wichtv Collects About You
How wichtv Uses Personal Information
When wichtv Discloses Personal Information
Data Subject Rights & Your Choices
Account Closure & Deletion
Third-Party Websites and Services
Extensions
Advertisers and Analytics Providers
Do Not Track
Data Security
Retention of Your Information
Children’s Privacy
Merger or Sale
International Data Transfers
Changes and Updates to This Privacy Notice
wichtv Contact Information
Additional Information for Certain Jurisdictions
Personal Information wichtv Collects About You
We obtain information about you through the means discussed below when we provide the wichtv Services. Please note that we need certain types of information so that we can provide the wichtv Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use the wichtv Services.

User-provided Information: You may provide a variety of information about yourself to us, such as your name, voice and image (in any content you upload), wichtv username, email address, postal mailing address, telephone number, credit card number, and billing information when you register for wichtv Services; upload, purchase, view, or download certain content or products from the wichtv Services; enter contests or sweepstakes; or otherwise use the features and functionality of the wichtv Services.
Automatically Collected Information: When you access the wichtv Services or open one of our emails, we automatically record and store certain information about your system by using cookies and other types of technologies. Cookies are small text files containing a string of alphanumeric characters that are sent to your browser. For information about what cookies are, how they work, how wichtv uses them, and how to remove them, please see our Cookie Policy. Examples of such information we automatically collect include Internet Protocol address (“IP Address”), a unique user ID, device and browser types and identifiers, referring and exit page addresses, software and system type, and information about your usage of wichtv Services. Examples of how wichtv uses automatically collected information include to: (a) automatically update the wichtv application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the wichtv Services; (c) provide customized advertisements, content, and information; (d) monitor the effectiveness of marketing campaigns; (e) monitor and store aggregate site usage metrics such as total number of visitors and pages accessed; and (f) track your entries, submissions, and status in any promotions or other activities.
Information from Other Sources: We may obtain additional information from third parties and sources other than the wichtv Services. For example, we may obtain additional information from advertisers, games or services you use, or social media networks (such as Facebook) for which you have approved our access. When you access the wichtv Services through social media networks or when you connect the wichtv Services to social media networks, you are authorizing wichtv to collect, store, and use such additional information and content in accordance with this Privacy Notice. We may also obtain information from third-party services (such as Riot or Steam) regarding your use of such services, including about your use of the content you choose to broadcast through the wichtv Services. We use this information to supplement the information we collect about you in order to provide more relevant, safer experiences for you with the wichtv Services and improve the wichtv Services, analytics, and advertising. If we combine or associate information from other sources with information that we collect through the wichtv Services, we will treat the combined information in accordance with this Privacy Notice.
How wichtv Uses Personal Information
wichtv uses such information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services (new or existing) found on the wichtv Services; provide security for our websites, products, software, or applications; manage relationships with wichtv account holders (e.g., Partners, Affiliates), including making or receiving payment; improve users’ experience with wichtv by providing content recommendations and by delivering content that we hope users will find relevant and interesting, including advertising and marketing messages; allow you to comment on content, and participate in online games, contests, or rewards programs; prevent fraud and abuse; and understand the usage trends of our users.
We use your email address and/or telephone number to communicate with you, including to notify you of major wichtv Services updates, for customer service purposes, or to contact you regarding any content that you have posted to or downloaded from the wichtv Services. If you want to stop receiving notifications by telephone, reply STOP to any text message from us. Note that we may still send you additional informational or transactional notifications.
wichtv may periodically send promotional materials or notifications to you related to the wichtv Services. If you want to stop receiving promotional materials, you can go to your account settings once you have logged in to the wichtv Services or follow the unsubscribe instructions at the bottom of any email from us. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
In certain cases, we have a legal obligation to collect and process your personal information (such as our obligation to share data with tax authorities).
We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop the processing of your data for that purpose.
wichtv will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include, without limitation:  to honor contractual commitments, to take steps in anticipation of entering into contract, to fulfill legal obligations, your consent, and wichtv’s legitimate interests.
When wichtv Discloses Personal Information
We share such information as described below:

We disclose such information to service providers working on our behalf, such as, to: provide website hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; or assist wichtv in improving the wichtv Services and creating new services and features. We require that these parties process such information in compliance with this Privacy Notice, we authorize them to use the information only for the purposes for which it is provided to them, and we require them to use reasonable confidentiality measures.
wichtv may make information available to our affiliates (meaning entities controlled by, controlling, or under common control with wichtv), including Amazon.com, Inc. and its subsidiaries that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
wichtv may disclose user information if we believe in good faith that such disclosure is necessary to comply with U.S. state and federal laws or other applicable laws around the world (for example, in the country of your residence), or respond to a court order, judicial or other government request, subpoena, or warrant in the manner legally required.
wichtv also reserves the right to disclose information that we believe, in good faith, is appropriate or necessary to protect wichtv from potential liability or from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims, or allegations; protect the security or integrity of the wichtv Services; or protect the rights, property, or safety of wichtv, our users, or others.
Other than as set out in this Privacy Notice, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

Data Subject Rights and Your Choices
wichtv’s Privacy Choices page describes your privacy options with respect to the wichtv services, including information about how you may be able to review, update, or delete information that wichtv may have about you. You may decline to share certain information with wichtv, in which case wichtv may not be able to provide to you some of the features and functionality found on the wichtv Services. If you have created a wichtv Services account, depending on the service, you may be able to update your profile information and preferences or disable your account by logging in and going to the settings page – for example, www.wichtv.tv. 

For other requests to review, update, delete, or otherwise limit wichtv’s use of information that you have provided directly to wichtv, you may contact privacy@wichtv.tv. In your request, please include your email address, name, address, and telephone number and specify all relevant background. To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Residents of the European Economic Area (“EEA”) and residents of Brazil can exercise certain data subject rights available to them under applicable data protection laws.  We will comply with requests to exercise these rights in accordance with applicable law. Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests or to comply with a legal obligation.  If these rights apply to you, they may permit you to request that we:

Obtain access to or a copy of certain personal information we hold about you.
Prevent the processing of your personal information for direct marketing purposes (including any direct marketing processing based on profiling).
Update personal information that is out of date or incorrect.
Delete certain personal information we hold about you.
Restrict the way that we process and disclose specific personal information about you.
Transfer your personal information to a third-party provider of services.
Revoke consent that you previously provided for the processing of your personal information.
For more information on how to exercise these rights, view your Privacy Choices.  If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

Account Closure & Deletion
If you would like to close your account and delete your profile information on www.wichtv.tv go to https://www.wichtv.tv/user/delete_account. For wichtv Services other than wichtv.tv, you may update or delete information tied to your account, or close an account, by accessing the “My Account” area of the service or by submitting a help ticket to that service. If you close your account, wichtv may retain certain information about you for the activities described in this Privacy Notice, or as permitted or required by applicable law.

Third-Party Services and Websites
The wichtv Services may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Notice. We encourage you to review the privacy policies of these third-party websites and services to understand their practices.

If you connect to a third-party service (such as Facebook, Twitter, or another third-party application) through the wichtv Services or otherwise link your wichtv account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf (such as your username, the fact that your connection originated from the wichtv Services, and other relevant usage and diagnostic information) with such third party. We may also send information about the content you watch or your activities on the wichtv Services to such third parties. For example, we may make information available to app developers, game developers, and game publishers to facilitate purchases and awards of digital goods, such as games and in-game items.

Extensions
The wichtv Extensions Program for Developers allows broadcasters to embed interactive, custom, third-party content and applications on their channel pages. You can find out more about the specific Extension(s) operating on a given channel by clicking on the attribution links or icons that wichtv will make available on the channel page, for example, on the wichtv video player or at the bottom of an Extension’s panel.

Interaction by a viewer with an Extension or with the channel on which the Extension is activated will provide the developer that operates the Extension with viewer information of the nature described above in “Automatically Collected Information.” wichtv does not provide access to your user name or ID to third-party Extension developers as part of the wichtv Extensions program unless you click “Grant Access” within the Extension or you install an Extension on your channel. You are responsible for any information you provide to the developer independently, for example, through a web form on the Extension or visiting that developer’s website.

We require Extension developers to process data about you only for the purposes set forth in our developer agreement. We encourage you to visit an Extension’s detail page to review any privacy policy posted by the developer, which may include additional information on their privacy practices.

Advertisers and Analytics Providers
wichtv may use third-party Web analytics services in connection with the wichtv Services. These service providers use a variety of tracking technologies such as cookies to analyze how users use the wichtv Services. The information collected (described above in “Automatically Collected Information”) may be shared with or collected directly by these services and processed to evaluate your use of the wichtv Services.

wichtv may also work with third-party ad networks, advertisers, and advertising analytics providers to target (and measure the performance of) ads to you both on and off the wichtv Services. We may share with these third parties (or they may directly collect) data such as cookie and mobile ad identifiers in order to engage in advertising activity (including to understand how you respond to advertisements and to serve relevant ads). wichtv also works with third parties to serve ads to you off wichtv’s Services. When we do so, we may share information such as your email address or resettable device identifier for that advertising partner to “match” to other information that may have about you.

Advertisers on wichtv, or representatives or service providers working on their behalf (“wichtv Advertisers”), sometimes use technology to serve ads that appear on our services directly to your device.  They automatically receive certain data, such as your IP address, when this happens. They may also use cookies (or similar technologies) to measure the effectiveness of their ads and to personalize ad content. This Privacy Notice does not apply to, and we cannot control the tracking technologies and activities of wichtv Advertisers and you should consult their respective privacy policies. For more information about wichtv Advertisers and similar entities that use these technologies, and to opt-out of their advertising practices, go to our Privacy Choices page.

Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the Network Advertising Initiative, Your Online Choices and the Digital Advertising Alliance opt-out links above. However, wichtv does not recognize or respond to browser-initiated DNT signals.

Data Security
wichtv uses a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to wichtv, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Retention of Your Information
wichtv maintains data related to your usage of wichtv for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you. Once you have asked us to close your account and delete your profile information, we will delete all information that we are not required or permitted to retain by law.

Children’s Privacy
IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE wichtv SERVICES AT ANY TIME OR IN ANY MANNER.

Protecting the privacy of young children is especially important. For that reason, wichtv does not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under 13 years-of-age. If wichtv learns that personal information of persons under 13 has been collected on or through the wichtv Services, wichtv will take appropriate steps to delete this information.

If you are the parent or legal guardian of a child under 13 who has become a wichtv Services member, then please contact wichtv at privacy@wichtv.tv to have that child’s account terminated and personal information deleted.

For residents of the EEA and residents of Brazil where the processing of personal information is based on consent, wichtv will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.

Merger or Sale
In the event that wichtv, or some or all assets related to the wichtv Services are acquired by or merged with a third-party entity or in connection with a contemplated change of ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control event, including in the course of diligence.

International Data Transfers
Information collected by wichtv may be stored and processed in your region, in the United States (for instance in our major data centers), or in any other country where wichtv or its affiliates, subsidiaries, partners, or service providers are located or maintain facilities.  If we provide any information about you to any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Notice and applicable law.

Changes and Updates to This Privacy Notice
wichtv reserves the right to change, modify, add, or remove portions of this Privacy Notice at any time (for example to reflect updates to the wichtv Services or to reflect changes in the law). Please check this Privacy Notice periodically for those changes. Your continued use of the wichtv Services after the posting of changes constitutes your binding acceptance of such changes.

We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy Notice without the consent of affected individuals

wichtv Contact Information
Please contact wichtv with any questions or comments about this Privacy Notice at 350 Bush Street, 2nd Floor, San Francisco, CA 94104, visit the wichtv Support Portal under the ‘Privacy Questions’ category, or send an email to privacy@wichtv.tv. Our Data Protection Officer (DPO) can also be contacted at privacy@wichtv.tv. We will respond to your inquiry within 30 days of its receipt. If you are a California resident, you may have information emailed to you by sending a letter to the foregoing address with your email address and your request for information.

wichtv UK Limited has been designated by wichtv Interactive, Inc. as its representative under the UK General Data Protection Regulation (UK GDPR) for residents of the UK. Please contact wichtv UK with any questions (including questions about your rights) or comments about this Privacy Notice at wichtv UK Limited,1 New Oxford Street WC1A 1BA, UK, visit the wichtv Support Portal under the ‘Privacy Questions’ category, or send an email to privacy@wichtv.tv.

Additional Information for Certain Jurisdictions
California Privacy Disclosures
Visit the California Privacy Disclosures page to read additional disclosures required under the California Consumer Privacy Act and other California laws.

Republic of Korea Privacy Disclosures
Visit the Republic of Korea Privacy Disclosures page to read additional disclosures required under the Personal Information Protection Act.

At wichtv, our mission is to provide the best shared social video experience created by our growing community where creators and communities can interact safely. To achieve this goal, we ask that all users participate in such a way that promotes a friendly, positive experience for our global community.

In addition to our Terms of Service, we provide the following guidelines for our community. These guidelines fall under a common sense philosophy and apply to all user generated content and activity on our services. This is considered a living document that we regularly update based on the evolution of the wichtv community and service. Additional guidelines or specific exceptions may be applicable for certain services or properties under the wichtv Service.

To protect the integrity of our community, as the provider of the service, we at wichtv reserve the right to suspend any account at any time for any conduct that we determine to be inappropriate or harmful. Such actions may include: removal of content, a strike on the account, and/or suspension of account(s). Please refer to this page for more detail: About Suspensions.

Breaking the Law
You must respect all applicable local, national, and international laws while using our services. Any content or activity featuring, encouraging, offering, or soliciting illegal activity is prohibited.
This includes committing or aiding in the malicious destruction, defacement, or theft of public or another person’s private property without permission on stream.

Suspension Evasion
All suspensions are binding until expiration or removal upon successful appeal. Any attempt to circumvent an account suspension or chat ban by using other accounts, identities, or by appearing on another user’s account will also result in an additional enforcement against your accounts, up to an indefinite suspension. 

In addition, it is prohibited to use your channel to knowingly feature or advertise a suspended user. We understand that there may be instances where suspended users may appear on your stream due to circumstances beyond your control, such as through third-party gaming tournaments, but we expect that you make a good faith effort to remove them from your broadcast, mute them, or otherwise limit their interactions with your stream.

Self-Destructive Behavior
Activity that may endanger your life, lead to your physical harm, or encourage others to engage in physically harmful behavior is prohibited. 

We understand that streamers and viewers will discuss these sensitive topics and we want wichtv to remain a safe space to do so.  Anyone should be able to talk about previous and current struggles, if they so choose.  What is not allowed is discussing or broadcasting any of these topics in a way that glorifies, promotes, or encourages these potentially dangerous behaviors.

Some examples of self-harm behaviors and related content that we prohibit are:

Cutting of the wrists or mutilation of body parts;
Suicide attempts and threats of suicide;
Glorification and/or promotion of self-harm;
Sharing of suicide notes and/or graphic details related to a real suicide.  
Promotion of eating disorders and sharing of eating disorder content - the following are specific examples:
Saying that you’re “pro-ana” because of the weight it helped you lose;
Sharing your diet plan of not eating for 3 days and then binge eating on day 4;
Telling viewers to regularly exercise and purge every other meal;
Use of hard drugs;
Misuse of legal substances and substances not fit for human consumption (e.g., prescription drugs, whippets, tide pods, bleach);
Dangerous consumption of alcohol or other substances that lead to being incapacitated; 
Dangerous or distracted driving, including using a phone while driving and drunk driving.
We do not make exceptions for self destructive behavior performed as a stunt or gag made in jest, or meant to entertain, when the behavior could reasonably be expected to cause physical injury.

If you feel like you’re struggling, or you’ve encountered someone who you believe might hurt themselves or others, or someone is at immediate risk of suicide, please contact an appropriate professional with the resources and expertise for urgent support that fits your needs and comfort, for instance, a mental health hotline or local law enforcement.

We have a dedicated page here with resources to help our community.

Violence and Threats
Acts and threats of violence will be taken seriously and are considered zero-tolerance violations and all accounts associated with such activities will be indefinitely suspended. This includes, but is not limited to:

Attempts or threats to physically harm or kill others
Attempts or threats to hack, DDOS, or SWAT others
Use of weapons to physically threaten, intimidate, harm, or kill others
wichtv does not allow content that depicts, glorifies, encourages, or supports terrorism, or violent extremist actors or acts. This includes threatening to or encouraging others to commit acts that would result in serious physical harm to groups of people or significant property destruction. You may not display or link terrorist or extremist propaganda, including graphic pictures or footage of terrorist or extremist violence, even for the purposes of denouncing such content.

In situations where a user has lost control of their broadcast due to severe injury, medical emergency, police action, or being targeted with serious violence, we will temporarily remove the channel and associated content.

In exceptional circumstances, we may preemptively suspend accounts when we believe an individual’s use of wichtv poses a high likelihood of inciting violence. In weighing the risk of harm, we consider an individual’s influence, the level of recklessness in their past behaviors (regardless of whether any past behavior occurred on wichtv), whether or not there continues to be a risk of harm, and the scale of ongoing threats.

Hateful Conduct and Harassment
Hateful conduct and harassment are not allowed on wichtv. Hateful conduct is any content or activity that promotes or encourages discrimination, denigration, harassment, or violence based on the following protected characteristics: race, ethnicity, color, caste, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, disability, serious medical condition, and veteran status. We also provide certain protections for age. wichtv has zero tolerance for hateful conduct, meaning we act on every valid reported instance of hateful conduct. We afford every user equal protections under this policy, regardless of their particular characteristics.

Harassment has many manifestations, including stalking, personal attacks, promotion of physical harm, hostile raids, and malicious false report brigading. Sexual harassment, specifically, can take the form of unwelcome sexual advances and solicitations, sexual objectification, or degrading attacks relating to a person’s perceived sexual practices.

We will take action on all instances of hateful conduct and harassment, with an increasing severity of enforcement when the behavior is targeted, personal, graphic, or repeated/prolonged, incites further abuse, or involves threats of violence or coercion. The most egregious violations may result in an indefinite suspension on the first offense. 

Learn more about our hateful conduct and harassment policies and enforcement.

Unauthorized Sharing of Private Information
Do not invade the privacy of others. It is prohibited to share content that may reveal private personal information about individuals, or their private property, without permission. This includes but is not limited to:

Sharing personally identifiable information (such as real name, location, or ID)
Sharing restricted or protected social profiles or any information from those profiles
Sharing content that violates another’s reasonable expectation of privacy, for example streaming from a private space, without permission
Impersonation
Content or activity meant to impersonate an individual or organization is prohibited. Any attempts to misrepresent yourself as a member of wichtv representatives is a zero-tolerance violation and will result in indefinite suspension.

Account Usernames and Display Names
In order to ensure that our community is safe and inclusive, inappropriate account names that violate our Community Guidelines are prohibited. We also recognize that an account’s username has more impact across our services than many other forms of content because they are persistent, cross-functional, and, in most cases, much more visible. Because of this, we have additional, higher standards for usernames based on reducing harm across our services. Usernames and display names created on wichtv may not include:

Breaking the Law, including Terrorism and Child Exploitation
Violence and Threats
Hateful Conduct
Harassment and Sexual Harassment
Unauthorized Sharing of Private Information
Impersonation
Glorification of natural or violent tragedies
Self-Destructive Behavior
References to recreational drugs, hard drugs, and drug abuse, with exceptions for alcohol, tobacco, and marijuana
References to sexual acts, genital, or sexual fluids
Learn more about our username policies and enforcement.

Spam, Scams, and Other Malicious Conduct
Any content or activity that disrupts, interrupts, harms, or otherwise violates the integrity of wichtv services or another user’s experience or devices is prohibited. Such activity includes:

Posting large amounts of repetitive, unwanted messages or user reports
Distributing unauthorized advertisements
Phishing
Defrauding others
Spreading malware or viruses
Misinformation (such as feigning distress, posting misleading metadata, or intentional channel miscategorization)
Harmful misinformation actors
Tampering (such as artificially inflating follow or live viewer stats)
Selling or sharing user accounts
Reselling wichtv services or features (such as channel Moderator status)
Defacing, or attempting to deface, website pages or other wichtv services (such as uploading inappropriate or malicious content)
Cheating a wichtv rewards system (such as the Drops or channel points systems)
Harmful Misinformation Actors
In order to reduce harm to our community and the public without undermining our streamers’ open dialogue with their communities, we also prohibit harmful misinformation superspreaders who persistently share misinformation on or off of wichtv. We seek to remove users whose online presence is dedicated to (1) persistently sharing (2) widely disproven and broadly shared (3) harmful misinformation topics. 

This policy is focused on wichtv users who persistently share harmful misinformation. It will not be applied to users based upon individual statements or discussions that occur on the channel. All three of the criteria listed above must be satisfied in order for us to take action on an account. We will evaluate whether a user violates the policy by assessing both their on-platform behavior as well as their off-platform behavior. You can report these actors by sending an email to OSIT@wichtv.tv with the account name and any available supporting evidence.

Below we provide a short list of non-comprehensive examples of the types of content that harmful misinformation actors persistently share. However, misinformation evolves rapidly, and we will continue to update these guidelines and topic categories as new trends and behaviors emerge. 

Misinformation that targets protected groups, which is already prohibited under our Hateful Conduct & Harassment Policy
Harmful health misinformation and wide-spread conspiracy theories related to dangerous treatments, COVID-19, and COVID-19 vaccine misinformation
Discussions of treatments that are known to be harmful without noting the dangers of such treatments
For COVID-19—and any other WHO-declared Public Health Emergency of International Concern (PHEIC)—misinformation that causes imminent physical harm or is part of a broad conspiracy
Misinformation promoted by conspiracy networks tied to violence and/or promoting violence
Civic misinformation that undermines the integrity of a civic or political process
Promotion of verifiably false claims related to the outcome of a fully vetted political process, including election rigging, ballot tampering, vote tallying, or election fraud*
In instances of public emergencies (e.g., wildfires, earthquakes, active shootings), we may also act on misinformation that may impact public safety
*Note: In order to evaluate civic misinformation claims, we work with independent misinformation experts such as the Global Disinformation Index, as well as information from election boards and congressional certification.

Nudity, Pornography, and Other Sexual Content
Nudity and sexually explicit content or activities, such as pornography, sexual acts or intercourse, and sexual services, are prohibited.

Content or activities that threaten or promote sexual violence or exploitation are strictly prohibited and may be reported to law enforcement. Child exploitation will be reported to authorities via the National Center for Missing & Exploited Children.

Sexually suggestive content or activities are also prohibited, although they may be allowed in educational contexts or for pre-approved licensed content, in each case subject to additional restrictions.

Learn more about our sexual content policies and enforcement.

Extreme Violence, Gore, and Other Obscene Conduct
Content that exclusively focuses on extreme or gratuitous gore and violence is prohibited.

Intellectual Property Rights
You should only share content on your wichtv channel that you own, or that you otherwise have rights to or are authorized to share on wichtv. If you share content on your wichtv channel that you do not own or otherwise do not have the rights to share on wichtv, you may be infringing another person’s intellectual property rights. This includes any third party content included in your content, derivative creations, or performances of others’ copyrighted content. We encourage you to assess your content for adherence to applicable intellectual property laws and the proper application of principles such as fair use, and to secure all appropriate rights needed, before sharing your content on wichtv.

Any unauthorized content you share on wichtv violates our Terms of Service and is subject to removal. Multiple violations of our policies may lead to a permanent suspension of your account. Rights holders may request that wichtv remove unauthorized content and/or issue penalties through the following processes:

For copyrighted works, the notice-and-takedown process described in our DMCA Guidelines.
For trademarks, the process described in our Trademark Policy.
For copyrighted works owned by rights holders with whom wichtv has contractual arrangements, we may have separate reporting and handling processes, for example, the Music Reporting Process.
Examples of content you should not share on wichtv without permission from the rights holders or unless otherwise permitted by law include:

Other wichtv creators’ content
Pirated games or content from unauthorized private servers
Content from other sites
Movies, television shows, or sports matches
Music you do not own or do not have the rights to share
Goods or services protected by trademark
Learn more about our policies regarding including music in your wichtv channel.

Content Labeling
You are expected to accurately label your content to the best of your ability. When choosing a category or tag, please choose whichever best describes your content. Deliberate or extensive misuse of titles, tags, games/categories, or other metadata are prohibited.

Additional Gaming Content Guidelines
Referring Viewers to Slots, Roulette, and Dice Games
Linking to sites that include slots, roulette, or dice games, or sharing affiliate links or referral codes to such sites is not allowed.

Cheating in Online Games
Any activity, such as cheating, hacking, botting, or tampering, that gives the account owner an unfair advantage in an online multiplayer game, is prohibited. This also includes exploiting another broadcaster’s live broadcast in order to harass them in-game, such as stream sniping.

Closed Alphas/Betas and Pre-Release Games
We ask that you respect all publisher/developer-enforced release dates, embargoes, and NDAs by waiting to broadcast these games until everyone else gets to. Unless given prior approval, your channel may be subject to DMCA takedown by a rights holder. Rights holders should report violations in accordance with our DMCA Guidelines. We ask that users refrain from reporting possible violations via the user report tool.

 

Off-Service Conduct
wichtv is committed to facilitating vibrant and dynamic communities, which can only happen if our users feel secure and protected. In order to achieve this goal, wichtv enforces against severe offenses committed by members of the wichtv community that occur outside of our services, such as hate group membership, terrorist recruitment, sexual assault, and child grooming. We will investigate reports that include verifiable evidence of these behaviors and, if we are able to confirm, issue enforcements against the relevant users. We will also consider allegations of similarly severe conduct by those wishing to join the wichtv community and, if substantiated, we will terminate the account.

We will do our best to ensure that our enforcement decisions are accurate, which in some cases will necessitate us bringing in a third party investigator for thorough and impartial review. If we are able to verify reports of off-service statements or behaviors that relate to an incident that took place on wichtv, we will use this evidence to support and inform our enforcement decisions.

At wichtv, our mission is to provide the best shared social video experience created by our growing community where creators and communities can interact safely. To achieve this goal, we ask that all users participate in such a way that promotes a friendly, positive experience for our global community.

In addition to our Terms of Service, we provide the following guidelines for our community. These guidelines fall under a common sense philosophy and apply to all user generated content and activity on our services. This is considered a living document that we regularly update based on the evolution of the wichtv community and service. Additional guidelines or specific exceptions may be applicable for certain services or properties under the wichtv Service.

To protect the integrity of our community, as the provider of the service, we at wichtv reserve the right to suspend any account at any time for any conduct that we determine to be inappropriate or harmful. Such actions may include: removal of content, a strike on the account, and/or suspension of account(s). Please refer to this page for more detail: About Suspensions.

Breaking the Law
You must respect all applicable local, national, and international laws while using our services. Any content or activity featuring, encouraging, offering, or soliciting illegal activity is prohibited.
This includes committing or aiding in the malicious destruction, defacement, or theft of public or another person’s private property without permission on stream.

Suspension Evasion
All suspensions are binding until expiration or removal upon successful appeal. Any attempt to circumvent an account suspension or chat ban by using other accounts, identities, or by appearing on another user’s account will also result in an additional enforcement against your accounts, up to an indefinite suspension. 

In addition, it is prohibited to use your channel to knowingly feature or advertise a suspended user. We understand that there may be instances where suspended users may appear on your stream due to circumstances beyond your control, such as through third-party gaming tournaments, but we expect that you make a good faith effort to remove them from your broadcast, mute them, or otherwise limit their interactions with your stream.

Self-Destructive Behavior
Activity that may endanger your life, lead to your physical harm, or encourage others to engage in physically harmful behavior is prohibited. 

We understand that streamers and viewers will discuss these sensitive topics and we want wichtv to remain a safe space to do so.  Anyone should be able to talk about previous and current struggles, if they so choose.  What is not allowed is discussing or broadcasting any of these topics in a way that glorifies, promotes, or encourages these potentially dangerous behaviors.

Some examples of self-harm behaviors and related content that we prohibit are:

Cutting of the wrists or mutilation of body parts;
Suicide attempts and threats of suicide;
Glorification and/or promotion of self-harm;
Sharing of suicide notes and/or graphic details related to a real suicide.  
Promotion of eating disorders and sharing of eating disorder content - the following are specific examples:
Saying that you’re “pro-ana” because of the weight it helped you lose;
Sharing your diet plan of not eating for 3 days and then binge eating on day 4;
Telling viewers to regularly exercise and purge every other meal;
Use of hard drugs;
Misuse of legal substances and substances not fit for human consumption (e.g., prescription drugs, whippets, tide pods, bleach);
Dangerous consumption of alcohol or other substances that lead to being incapacitated; 
Dangerous or distracted driving, including using a phone while driving and drunk driving.
We do not make exceptions for self destructive behavior performed as a stunt or gag made in jest, or meant to entertain, when the behavior could reasonably be expected to cause physical injury.

If you feel like you’re struggling, or you’ve encountered someone who you believe might hurt themselves or others, or someone is at immediate risk of suicide, please contact an appropriate professional with the resources and expertise for urgent support that fits your needs and comfort, for instance, a mental health hotline or local law enforcement.

We have a dedicated page here with resources to help our community.

Violence and Threats
Acts and threats of violence will be taken seriously and are considered zero-tolerance violations and all accounts associated with such activities will be indefinitely suspended. This includes, but is not limited to:

Attempts or threats to physically harm or kill others
Attempts or threats to hack, DDOS, or SWAT others
Use of weapons to physically threaten, intimidate, harm, or kill others
wichtv does not allow content that depicts, glorifies, encourages, or supports terrorism, or violent extremist actors or acts. This includes threatening to or encouraging others to commit acts that would result in serious physical harm to groups of people or significant property destruction. You may not display or link terrorist or extremist propaganda, including graphic pictures or footage of terrorist or extremist violence, even for the purposes of denouncing such content.

In situations where a user has lost control of their broadcast due to severe injury, medical emergency, police action, or being targeted with serious violence, we will temporarily remove the channel and associated content.

In exceptional circumstances, we may preemptively suspend accounts when we believe an individual’s use of wichtv poses a high likelihood of inciting violence. In weighing the risk of harm, we consider an individual’s influence, the level of recklessness in their past behaviors (regardless of whether any past behavior occurred on wichtv), whether or not there continues to be a risk of harm, and the scale of ongoing threats.

Hateful Conduct and Harassment
Hateful conduct and harassment are not allowed on wichtv. Hateful conduct is any content or activity that promotes or encourages discrimination, denigration, harassment, or violence based on the following protected characteristics: race, ethnicity, color, caste, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, disability, serious medical condition, and veteran status. We also provide certain protections for age. wichtv has zero tolerance for hateful conduct, meaning we act on every valid reported instance of hateful conduct. We afford every user equal protections under this policy, regardless of their particular characteristics.

Harassment has many manifestations, including stalking, personal attacks, promotion of physical harm, hostile raids, and malicious false report brigading. Sexual harassment, specifically, can take the form of unwelcome sexual advances and solicitations, sexual objectification, or degrading attacks relating to a person’s perceived sexual practices.

We will take action on all instances of hateful conduct and harassment, with an increasing severity of enforcement when the behavior is targeted, personal, graphic, or repeated/prolonged, incites further abuse, or involves threats of violence or coercion. The most egregious violations may result in an indefinite suspension on the first offense. 

Learn more about our hateful conduct and harassment policies and enforcement.

Unauthorized Sharing of Private Information
Do not invade the privacy of others. It is prohibited to share content that may reveal private personal information about individuals, or their private property, without permission. This includes but is not limited to:

Sharing personally identifiable information (such as real name, location, or ID)
Sharing restricted or protected social profiles or any information from those profiles
Sharing content that violates another’s reasonable expectation of privacy, for example streaming from a private space, without permission
Impersonation
Content or activity meant to impersonate an individual or organization is prohibited. Any attempts to misrepresent yourself as a member of wichtv representatives is a zero-tolerance violation and will result in indefinite suspension.

Account Usernames and Display Names
In order to ensure that our community is safe and inclusive, inappropriate account names that violate our Community Guidelines are prohibited. We also recognize that an account’s username has more impact across our services than many other forms of content because they are persistent, cross-functional, and, in most cases, much more visible. Because of this, we have additional, higher standards for usernames based on reducing harm across our services. Usernames and display names created on wichtv may not include:

Breaking the Law, including Terrorism and Child Exploitation
Violence and Threats
Hateful Conduct
Harassment and Sexual Harassment
Unauthorized Sharing of Private Information
Impersonation
Glorification of natural or violent tragedies
Self-Destructive Behavior
References to recreational drugs, hard drugs, and drug abuse, with exceptions for alcohol, tobacco, and marijuana
References to sexual acts, genital, or sexual fluids
Learn more about our username policies and enforcement.

Spam, Scams, and Other Malicious Conduct
Any content or activity that disrupts, interrupts, harms, or otherwise violates the integrity of wichtv services or another user’s experience or devices is prohibited. Such activity includes:

Posting large amounts of repetitive, unwanted messages or user reports
Distributing unauthorized advertisements
Phishing
Defrauding others
Spreading malware or viruses
Misinformation (such as feigning distress, posting misleading metadata, or intentional channel miscategorization)
Harmful misinformation actors
Tampering (such as artificially inflating follow or live viewer stats)
Selling or sharing user accounts
Reselling wichtv services or features (such as channel Moderator status)
Defacing, or attempting to deface, website pages or other wichtv services (such as uploading inappropriate or malicious content)
Cheating a wichtv rewards system (such as the Drops or channel points systems)
Harmful Misinformation Actors
In order to reduce harm to our community and the public without undermining our streamers’ open dialogue with their communities, we also prohibit harmful misinformation superspreaders who persistently share misinformation on or off of wichtv. We seek to remove users whose online presence is dedicated to (1) persistently sharing (2) widely disproven and broadly shared (3) harmful misinformation topics. 

This policy is focused on wichtv users who persistently share harmful misinformation. It will not be applied to users based upon individual statements or discussions that occur on the channel. All three of the criteria listed above must be satisfied in order for us to take action on an account. We will evaluate whether a user violates the policy by assessing both their on-platform behavior as well as their off-platform behavior. You can report these actors by sending an email to OSIT@wichtv.tv with the account name and any available supporting evidence.

Below we provide a short list of non-comprehensive examples of the types of content that harmful misinformation actors persistently share. However, misinformation evolves rapidly, and we will continue to update these guidelines and topic categories as new trends and behaviors emerge. 

Misinformation that targets protected groups, which is already prohibited under our Hateful Conduct & Harassment Policy
Harmful health misinformation and wide-spread conspiracy theories related to dangerous treatments, COVID-19, and COVID-19 vaccine misinformation
Discussions of treatments that are known to be harmful without noting the dangers of such treatments
For COVID-19—and any other WHO-declared Public Health Emergency of International Concern (PHEIC)—misinformation that causes imminent physical harm or is part of a broad conspiracy
Misinformation promoted by conspiracy networks tied to violence and/or promoting violence
Civic misinformation that undermines the integrity of a civic or political process
Promotion of verifiably false claims related to the outcome of a fully vetted political process, including election rigging, ballot tampering, vote tallying, or election fraud*
In instances of public emergencies (e.g., wildfires, earthquakes, active shootings), we may also act on misinformation that may impact public safety
*Note: In order to evaluate civic misinformation claims, we work with independent misinformation experts such as the Global Disinformation Index, as well as information from election boards and congressional certification.

Nudity, Pornography, and Other Sexual Content
Nudity and sexually explicit content or activities, such as pornography, sexual acts or intercourse, and sexual services, are prohibited.

Content or activities that threaten or promote sexual violence or exploitation are strictly prohibited and may be reported to law enforcement. Child exploitation will be reported to authorities via the National Center for Missing & Exploited Children.

Sexually suggestive content or activities are also prohibited, although they may be allowed in educational contexts or for pre-approved licensed content, in each case subject to additional restrictions.

Learn more about our sexual content policies and enforcement.

Extreme Violence, Gore, and Other Obscene Conduct
Content that exclusively focuses on extreme or gratuitous gore and violence is prohibited.

Intellectual Property Rights
You should only share content on your wichtv channel that you own, or that you otherwise have rights to or are authorized to share on wichtv. If you share content on your wichtv channel that you do not own or otherwise do not have the rights to share on wichtv, you may be infringing another person’s intellectual property rights. This includes any third party content included in your content, derivative creations, or performances of others’ copyrighted content. We encourage you to assess your content for adherence to applicable intellectual property laws and the proper application of principles such as fair use, and to secure all appropriate rights needed, before sharing your content on wichtv.

Any unauthorized content you share on wichtv violates our Terms of Service and is subject to removal. Multiple violations of our policies may lead to a permanent suspension of your account. Rights holders may request that wichtv remove unauthorized content and/or issue penalties through the following processes:

For copyrighted works, the notice-and-takedown process described in our DMCA Guidelines.
For trademarks, the process described in our Trademark Policy.
For copyrighted works owned by rights holders with whom wichtv has contractual arrangements, we may have separate reporting and handling processes, for example, the Music Reporting Process.
Examples of content you should not share on wichtv without permission from the rights holders or unless otherwise permitted by law include:

Other wichtv creators’ content
Pirated games or content from unauthorized private servers
Content from other sites
Movies, television shows, or sports matches
Music you do not own or do not have the rights to share
Goods or services protected by trademark
Learn more about our policies regarding including music in your wichtv channel.

Content Labeling
You are expected to accurately label your content to the best of your ability. When choosing a category or tag, please choose whichever best describes your content. Deliberate or extensive misuse of titles, tags, games/categories, or other metadata are prohibited.

Additional Gaming Content Guidelines
Referring Viewers to Slots, Roulette, and Dice Games
Linking to sites that include slots, roulette, or dice games, or sharing affiliate links or referral codes to such sites is not allowed.

Cheating in Online Games
Any activity, such as cheating, hacking, botting, or tampering, that gives the account owner an unfair advantage in an online multiplayer game, is prohibited. This also includes exploiting another broadcaster’s live broadcast in order to harass them in-game, such as stream sniping.

Closed Alphas/Betas and Pre-Release Games
We ask that you respect all publisher/developer-enforced release dates, embargoes, and NDAs by waiting to broadcast these games until everyone else gets to. Unless given prior approval, your channel may be subject to DMCA takedown by a rights holder. Rights holders should report violations in accordance with our DMCA Guidelines. We ask that users refrain from reporting possible violations via the user report tool.

 

Off-Service Conduct
wichtv is committed to facilitating vibrant and dynamic communities, which can only happen if our users feel secure and protected. In order to achieve this goal, wichtv enforces against severe offenses committed by members of the wichtv community that occur outside of our services, such as hate group membership, terrorist recruitment, sexual assault, and child grooming. We will investigate reports that include verifiable evidence of these behaviors and, if we are able to confirm, issue enforcements against the relevant users. We will also consider allegations of similarly severe conduct by those wishing to join the wichtv community and, if substantiated, we will terminate the account.

We will do our best to ensure that our enforcement decisions are accurate, which in some cases will necessitate us bringing in a third party investigator for thorough and impartial review. If we are able to verify reports of off-service statements or behaviors that relate to an incident that took place on wichtv, we will use this evidence to support and inform our enforcement decisions.